Privacy Notice

Eat & Need, and its brand(s); Craftigar, is committed to protecting the privacy and confidentiality of your personal information. This Privacy Notice outlines our practices regarding the collection, use, disclosure, and protection of your data when you visit our website or use our services. Please read this notice carefully to understand how we handle your information.

Information We Collect:

• Personal Information: When you visit our website or engage in transactions with us, we may collect personal information such as your name, email address, shipping address, and payment details. We collect this information to process your orders, provide customer support, and improve our services.
• Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and time spent on each page. This data helps us analyze website traffic, troubleshoot issues, and enhance your browsing experience.
• Cookies: We use cookies and similar tracking technologies to collect and store information about your preferences and browsing behaviour. Cookies enable us to personalize your experience, remember your preferences, and provide targeted advertisements. You can manage your cookie preferences through your browser settings. For more information or details on our cookie policy, please visit our Cookie Notice page here.

How We Use Your Information:

• To Process Orders: We use your personal information to fulfil orders, process payments, and deliver products to you. We may also use this information to communicate with you about your orders, provide customer support, and send transactional emails.
• Communication: With your consent, we may use your contact information to send you marketing communications, promotional offers, and newsletters. You have the option to opt out of receiving these communications at any time.
• Analytics: We analyze usage data to understand customer behaviour, preferences, and trends. This information helps us improve our website, products, and services and tailor our marketing efforts to better meet your needs.

Data Sharing and Disclosure:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to protect your data and use it only for the purposes specified by Craftigar.

Legal Compliance: We may disclose your information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety.

Data Retention:

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required by law.

Your Rights:

• Access and Control: You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications and request the deletion of your account.
• Do Not Track: Our website does not respond to “Do Not Track” signals from your browser.

Security Measures:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls.

Children’s Privacy:

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from minors without parental consent.

Changes to This Notice:

We reserve the right to update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated notice on our website.

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Notice. If you have any questions or concerns about our privacy practices, please contact us or mail us at contact@craftigar.com.

Last updated: 23 February 2024